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SYMANTEC CODE SIGNING - MICROSOFT AUTHENTICODE

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I need a solution

Hi, I would like to know how to implement the SYMANTEC CODE SIGNING - MICROSOFT AUTHENTICODE into my software?

I am using Microsoft Visual Studio 2010 to develope my software, the output of the software is in executable file (.exe) format. This software will be uploaded to internet.

Thanks.

 

 


VIP Enterprise Gateway on Windows Server 2012 R2

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I need a solution

Hi,

Is it possible to install the VIP EG onto a Windows Server 2012 R2?

I know it is officially not in the supported OS list.

 

Doas anyone have any experience and/or drawbacks with this combination?

 

Many thanks,

Dawi_x

Whitelisting browser addons

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I need a solution

Hi,

My company maintains add-ons on Chrome and Firefox for several years now.

Recently, one of our customer reported that a Symantec product was classifying one of our Firefox add-on as a malware.

A possibility to avoid it would be to go through the whitelisting process, however FF releases a new version of their browser every 6 weeks on average and the whitelisting process takes several weeks to take effect. So it looks like this process is not adapted to us since as soon or before an add-on is added to the whitelist, we would have moved to another release of our add-on to stay compatible.

Do you have an idea on how to prevent our add-ons to be classified as malware?

Thank you

VIP Acces Client now showing

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I need a solution

Hello,

I have installed, uninstalled and re-installed the VIP Access Client on a Windows 7 x64 Ent laptop many times.  When trying to open the VIP Access Client, it will not show but the "VIPAppService.exe" and "VIPUIMAnager.exe" processes show are running in task manager.  I never see it saying "Activating...", I never see a code, I never see the Credential ID... NADDA.  I install this application on many machines and it doesn't happen all the time.  When it does happen, SOMETIMES uninstalling and re-installing works.  But no luck on this one this time.

Anyone know what this solution is?  Thanks in advance.

Regards,

Mark

Symantec VIP Access showing error: 0x30

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I need a solution

When trying to activate Symantec VIP Access, I am getting error 0x30.

My system is Windows 7 HP, with NIS ver 21.2.0.xx and has Intel i7 3610QM processor, 8gb ram, IME installed.

I had found a thread which says to uninstall IME, but will this problem reappear if I reinstall IME in future?

Cannot edit Self Service IdP or VIP Manager IdP

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I need a solution

All,

 

When clicking on the Edit button on the VIP Self Service or VIP Manager pages to edit the service, I get the following error in the console:

"This form has already been submitted"

 

In the vipegconsole logs the following error appears:

ERROR "2014-04-09 01:48:04.100 GMT-0700" 10.128.32.146 vipegconsole 900478001 4aebdc0cfaabc3a6 0  "actor=AdminVIP,text=Invalid Transction Token in the request."

 

Vip EG is 9.4.0.

 

Does anyone have any idea about this?

 

Thanks,

Dawi_x

 

can't start Self Sevice Portal on VIP Enterprise Gatway

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I need a solution

I can' start Services SSP when config VIP Enterprise gateway. When i press start, vip eg respone "internal error". And i view log :

java.lang.IndexOutOfBoundsException: Index: 0, Size: 0
    at java.util.LinkedList.checkElementIndex(Unknown Source)
    at java.util.LinkedList.remove(Unknown Source)
    at com.verisign.mauth.conf.common.StoreProperties.put(StoreProperties.java:48)
    at java.util.Properties.load0(Unknown Source)
    at java.util.Properties.load(Unknown Source)
    at com.verisign.mauth.conf.enterprise.UserStoreConnector.loadUserStoreSettings(UserStoreConnector.java:127)
    at com.verisign.mauth.conf.enterprise.UserStoreConnector.<init>(UserStoreConnector.java:112)
    at com.verisign.mauth.conf.enterprise.action.IDPAddSSPSaveAction.handle(IDPAddSSPSaveAction.java:97)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:274)
    at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:194)
    at com.verisign.mauth.conf.console.framework.ConsoleDispatchAction.execute(ConsoleDispatchAction.java:154)
    at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:419)
    at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:224)
    at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1192)
    at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:430)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:755)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:848)
    at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:686)
    at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:501)
    at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137)
    at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:557)
    at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231)
    at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1086)
    at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:428)
    at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193)
    at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1020)
    at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135)
    at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:255)
    at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:154)
    at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116)
    at org.eclipse.jetty.server.Server.handle(Server.java:370)
    at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:489)
    at org.eclipse.jetty.server.AbstractHttpConnection.content(AbstractHttpConnection.java:960)
    at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.content(AbstractHttpConnection.java:1021)
    at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:865)
    at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:240)
    at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:82)
    at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:668)
    at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:52)
    at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:608)
    at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:543)
    at java.lang.Thread.run(Unknown Source)
"
Help me. I don't know that error. 

Thanks and regards!

SONPN

Windows Security prompts wrong user for access to the PKI key: Personal Certificate Internet Explorer 11

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I need a solution

First of all I'm not sure if this is the right place for my question, but I hope to find an answer to this problem.

We use personal certificates issued from Symantec on a work related website. This certificate stores the private key in the personal certificate storage, and when we access the page we get a prompt to chose the certificate. After that it should ask for access to the private key. The problem is that this prompt does not pop up to the user who access the site, but the first user who has logged on to the server. This means that he/she has to accept this prompt for every user that want access to the website. The website does not load until she does this.

We are running Server 2012 R2 with RDS and Internet Explorer 11. This error does not occur on Server 2008 R2 with IE10.

Any suggestions on how to solve this, or where to find any information that can lead my on the right track?


Cust-R2 Authentication Failures

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Hi,
I've been trying to resolve an issue of multiple Cust-R2 authentication failures occuring on our network. The authentication failures appear to be occuring when the user tries to authenticate to our web proxy. The failures do not register as network authentication failures. I did see a different, older post regarding Cust-r2 and LUA, but can't seem to find any correlation between the two in this scenario. We are using SEP 12.1.

Any help or suggestions would be appreciated. Below are some of the details from our logs.

 

EventInfo: Logon Failure "xxxxx\cust-r2" 
InsertionTime: 10:11:47 Mon May 12 2014 
ProviderSID: Microsoft-Windows-Security-Auditing 4625  
FailureReason: Unknown user name or bad password. 
Logon Process: IAS
MICROSOFT_AUTHENTICATION_PACKAGE_V1_0 

Thanks!

Activation could not be completed. Sign in again later to activate VIP Access. Error Code : 0x10

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I need a solution

I've installed VIP Access on my Windows 8 laptop. However when I try to launch the following error is displayed : "Activation could not be completed. Sign in again later to activate VIP Access.Error Code : 0x10.

I cant see anything in support relating to the 0x10 error.

Any ideas would be appreciated.

offline OCSP server

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I do not need a solution (just sharing information)
Hi all.
 
 
 
Could anybody help me?
 
 
 
My users usually access their internet banking accounts through browser, using a java applet signed by Verisign.
 
After a recent java update. Every time that this java applet start, it is going to check OCSP (ocsp.verigisn.com).
 
There are several OCSP addresses, like 199.7.51.72, 199.7.71.72, 199.7.57.72, 199.7.55.72, etc. (apparently, a DNS round robin does the rotation job).
 
 
 
But there is an address (199.7.57.72) that is offline for a long time (at least 2 month). Every time my users tries to open web site and java applet is brought online, if he had a bad luck of receive this ocsp address via DNS round robin ( ocsp.verisign.com = 199.7.57.72 ) so he will wait for long minutes until his internet banking becomes available.
 
 
 
My question is: Is this address offline just for me? (I´m the firewall administrator, no blocks on firewall on my side). If not, how can I ask Verisign/Symantec to check this address availability?
 
 
 
Thanks

Whitelisting my application (ISV)

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I need a solution

I have an application I created that I've made an MSI installer for to be installed off of the web. I want to whitelist this application so I don't get false positives. There are three components of course to this installer.

1. Setup.exe.

2. The MSI package (installer.msi ...).

3. The actual executable that gets installed (app.exe).

Which of these component(s) do I register in the whitelist request form (with the SHA and file size and everything else)?

I'm assuming it's setup.exe as this starts the whole installation process, but do I need to register other components (the actual executable that is installed)?

Thanks for your help!

Jon Fernandez

1392493177

VIP Access Activation Fails with Error code 0x20

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I need a solution

I'm trying to install VIP Access and it fails on activation phase (first run) with the following error:

Activation could not be completed. Sign in again later to activate VIP Acccess. Error code: 0x20

Log from %USERPROFILE%\AppData\LocalLow\Symantec\VIPAccessClient have the following record:

STORE  :ERROR:06/05/2014 09:46:59 VIPUIManager.exe[1188] [         .\VSAuthCode.cpp][ 182] GetAuthenticationCode::No AuthCode Information recieved from IDCenter

VIP Access is version 2.2

My environment: Win7 Ultimate + SP1 (64bit)

Internet connection is not a problem. Firewall/antivirus was deactivated.

Any help is appreciated!

Symantec™ Validation and ID Protection Service (VIP) integration with AD

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I need a solution

Hi,

Can Symantec™ Validation and ID Protection Service (VIP) integrate with AD, if yes then would that mean the user would not be able to login to his machine unless recieve the second code authetication (token) and enter it.

Thanks

VIP Authentication Service and Checkpoint VPN

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I need a solution

Hello guys,

 

I am trying to integrate Checkpoint VPN with the VIP service for authentication. However I am having some problems.

Checkpoint gateway and the VIP gateway are directly connected in the same network.

On the Checkpoint gateway I defined a user that should use a RADIUS server as authentication method. I created a "User ID - LDAP Password - Security Code" type Validation Server within the VIP management console running on port 1645. I initiate VPN connection and Checkpoint gives me error "RADIUS servers not responding". Using tcpdump I can see that authentication request packets are sent from the Checkpoint gateway. The log of the VPN module gives " RADIUS Servers Cannot Be Reached. Dropping Reques" message. 

 

I have verified the preshared key for the RADIUS communication. Using some RADUIS testing tool, I verified that the server is responding to authentication request messages. So can anyone give me a tip on what is wrong in this setup?

 

Thanks!

 


New to VIP

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I need a solution

I have setup a VIP enterprise gateway 9.4

I have some servers using this enterprise gateway to provide 2 factor authen using the VIP access.

I am wondering, if my server suddenly lost Internet connection, the security code should not be able to connect, what should I do?

Is there any setting to just by-pass the code?

 

Thanks

Managed PKI setup time

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I need a solution

Hey folks,

I am currently engaged in a project comprising of VeriSign Managed PKI solution. I need to know how long it takes to deploy/configure the solution for a client because its a cloud based solution. Also I would be glad if anyone can confirm and share any implementation guide for the same.

Regards,

Atif

Wildcard certificates for limited licences

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Hi there,

I was wondering if anyone here had experience with wildcard certificates whereby a vendor limits the number of device/licences that are granted with the certificate.

We have a number of clients that use Symantec wildcard certificates, and from what I read, Symantec offer unlimited licences with their wildcard certificates.

However, from what I have read on various forums, the "unlimited licences" does not appear to be a universal trait.

As such, I was wondering how it is possible to check the number of licences a certificate has granted with it (e.g. other than asking the vendor specifically, is there a way to check this within a certifiate itself), and also, I'm especially interested in knowing the mechanisms involved for a vendor to keep track of how many certificate licences have been used, and how it knows when more than the allowed number of devices are using the certificate.

Appreciate your time.

Symantec VIP integration with Checkpoint VPN

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Hi Guys;

We are trying and integrating Symantec VIP 9.5 with Checkpoint R77.10 VPN.

In our initial configuration we have configured the Symantec Enterprise Wateway server's validation service to listen on 1812, configured the secret key and also setup the user store. The Symantec Enterprise Gateway server is setup on Windows 2008 R2 server.

Using the integration guide we have configured the Checkpoint box. Everything been set; we tested out the configuration and the results were not as expected.

Few users are able to login into the Checkpoint VPN and few are not.

Troubleshooting:

1. We checked the validation logs were it states the "Incorrect LDAP password" for few users.

2. We have personally checked that the users are entering the correct password followed by their VIP codes.

3. Also we used the "vsradiusclient tool" to verify the faulty user against the validation services and the results showed "Access-Accept"

4. We also verified the same with Wireshark. When the request came from Checkpoint VPN it showed "Access-Reject" and when the request came in from "vsradiusclient tool" the result was "Access-Accept"

5. Also the user groups in the Active Dicrectory is the same for the users which are able to authenticate via Checkpoint VPN and the ones which are not.

Do let us know your ideas on the same.

Thank you

Integration VIP SharePoint 2010

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Dear, I need to integrate SharePoint with VIP.

I am setting up the VIP Integration Settings.

Authentication Configuration:

Capture2.PNG

VIP Authentication Service:

Capture1.PNG

PROBLEM: Not sure what to put in: Authentication URL/Management URL.

When performing test connection:

Capture3.PNG

Can anyone help me?

Thank you.

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